MY SENSORY SPACE

We an Australian based company that provides a great range of quality sensory toys, educational tools and therapy items to assist people of all ages and abilities. Our toys are high quality and shipped from our warehouse/showroom on the Gold Coast. If you would like to order through NDIS please see the detailed instructions below. If you have any questions, please do not hesitate to contact our friendly team.

Please follow these steps below to claim your funding: 

1) Please email our NDIS accounts manager at ndis@sensoryspace.com.au for all orders and enquiries.

2) In your email, please supply the following below:


• The Name of whom the Items are for

• The Address for delivery

• The NDIS Number of the person whom the items are for

• The email address of who the invoice is to go to. Your Plan Manager or yourself

• Provide screen shots of your items or a typed list

3) After receiving your information, we will create your order and a full Tax Invoice with all our Company and Banking details. This Invoice will be emailed to yourself if that has been requested (for you to forward to your Plan manager) or emailed by me to your Plan Manager to make payment. This will be emailed on the same day as your order.

4) Payment is usually made to My Sensory Space within 7 days.

5) Once we receive payment we process and ship your order that day. You will receive an email when the Order is being processed and shipped.

(Alternatively, if you wish, you may order and pay for your purchases directly on our online store)

6) Once you have paid through our online store you will be issued with an order number. Once you receive your order number you can email us at ndis@sensoryspace.com.au with your NAME, ADDRESS and ORDER NUMBER.

7) We will then create a full Tax Invoice marked paid, and email it to you, for you to submit to your Plan Manager to initiate payment back to yourself.

We deal with 100’s of Plan managers and Clients daily and we are approved for the following supports – Low Risk (Consumables) or Assistive Technology • Assistive Products Personal Care/Safety • Assistive Products for Household Tasks • Assistive Equipment for recreation – all other equipment • Consumable and Info Equipment • Hearing Equipment

OUR ONLINE STORE IS OPEN 24HRS

PICK UP AT MY SENSORY SPACE SHOWROOM

Monday to Friday: 10AM - 4PM 4/1 Pirelli Street - Southport - QLD 4215 *Showroom closed on QLD Public Holidays*

NDIS TEAM: ndis@sensoryspace.com.au
SUPPORT TEAM: support@sensoryspace.com.au

• NDIS • AFTERPAY AVAILABLE • EXPRESS POST • NEW ZEALAND SHIPPING • MONEY BACK GUARANTEE •